Email
[email protected]
Useful if you already have the details written down or need to forward an existing message.
Email MrBearITContact MrBearIT
Tech trouble? Tell us what’s happening.
The quickest way to get help is to create a support request. It gives us the device, problem, postcode and any useful screenshots in one place so we can come prepared.
Existing customer
Use BearOS
See tickets, work records, invoices, payments, BearCare, policies and your communication preferences.
Go to BearOSHome support
Newport & surrounding areas
Local travel is included within the published travel zone. Longer journeys are quoted before the visit.
View prices & travelWhen you contact us
A little detail saves a lot of guesswork.
If you can, include the device make/model, what you expected to happen, what actually happened, any error message, and when you are usually available. Never send passwords in a support request.